Dear Passenger,

EL AL does its best to care for your baggage and ensure that it arrives safely at its destination. However, at times, for unexpected reasons, the arrival of personal baggage is delayed.

In such events, EL AL apologizes for the inconvenience and does its utmost to solve the problem as quickly as possible.

In the event that there has been a delay in the arrival of your baggage, we ask you to please contact the Baggage Tracing Center as soon as possible.

Hours:
Sunday to Thursday: 7:00am – 24:00pm
Friday: 7:00am - 21:00pm
Saturday: 16:00pm - 24:00pm

Tel:
Israel: +972-3-9771111

USA: 1-800-223-6700 

To display information about your delayed bag, click here