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Baggage Status

EL AL offers a new service that allows you to check the STATUS OF LOST BAGGAGE


We apologize for the mishandling of your baggage and for the inconvenience it has caused you.

EL AL offers a new service that allows you to check the STATUS OF LOST BAGGAGE using SMS on your cell phone.
Simply send the word BAG and the number of the loss report, comprised of 5 letters and 5 digits.
For example, BAG XXXXX99999
This message should be sent to Tel. 3525.

The reply states the status of the lost baggage, as received from an international database and should appear as follows:
  • ITEM LOCATED. AIRLINE IS CONFIRMING,
  • RECEIVED AT AIRPORT.
  • PENDING. PLEASE CHECK BACK.


THE SERVICE IS AVAILABLE ON ORANGE CELLCOM, PELEPHONE AND MIRS CELLULAR PHONES.

To display information about your delayed bag, click here.