Additional Information about Overweight Baggage

A baggage award - term and conditions:

For utilization from November 7, 2011 through the EL AL website.
For ticketing and use as of November 7, 2011
The benefit is intended for Matmid (TL) and Silver (SL) members.
The baggage award is for a second piece of hold luggage weighing up to 23 kilos to/ from EL AL destinations in North America, in Economy Class. (Every member is entitled to purchase only one voucher per flight segment).
The cost of the benefit: 140 Matmid points.(each way)
Missing points cannot be purchased with money
To take advantage of the benefit as of November 7, 2011, enter your personal account, using the identification window on the right side of the home page.
Type in your membership number including the additional digit and your password (in the identification window on the left side of the page) and click on Enter.
In the menu, at the top of the page, choose the “Utilizing Points” category, select “Issue a baggage award” and then continue according to website directions.
To utilize the benefit, the baggage award should be printed out prior to departure and presented upon check-in at the EL AL counter.
The baggage award has no monetary value and cannot be utilized to purchase any other EL AL product or service.
The benefit may be used on EL AL direct flights to/ from North America, not including code share and continuation flights to destinations with foreign airlines.
Without detracting from the aforesaid, as defined in the Consumer Protection Law, 5771 – 2010, canceling the baggage voucher will be completed as follows:
- A baggage award that has not been used (Until one day before the flight departure date) can be refunded to the member's account, keeping their original validity,
  for a handing fee of $15
- After the flight , if the baggage award was not used, it cannot be canceled and points will not be refunded to the member’s account.
- Requests for canceling the baggage award will be honored on condition that notice has been given 6 hours before cancelation of the reservation.
- Cancelation of the baggage award will be handled by the
  EL AL Service Center at Tel. 03-9771111.
EL AL may cancel the benefit or change its conditions at any time with no prior notice.
Flight number and date of flight on the baggage award will be possible to change at an EL AL counter during check in.
Changing the name on the baggage award and endorsing it to an accompanying passenger may be done at the EL AL check-in counters.
An accompanying passenger is someone traveling with a TL or SL Matmid member holding a baggage award.
The baggage award is valid for 30 days after issue
If this benefit is misused, the member will be charged the cost of the service.
Subject to Benefit conditions, Matmid Club rules and regulations as published on the EL AL website.
EL AL’s general transport conditions, as they appear on the EL AL website, apply to all EL AL flights.
Errors and omissions excepted