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Additional Conditions – Matmid Frequent Flyer Club

Deal Terms:

  1. Vouchers can be issued on the Club website 
  2. Before issuing the voucher on the website, carefully read all the deal terms. Canceling a voucher that is issued and does not meet the terms of the deal will entail a handling fee of $50.
  3. These deal tickets cannot be upgraded.
  4. No points will be earned on these tickets.
  5. Subject to all laws:
    • A valid deal voucher may be canceled (for a handling fee of $50) and the points refunded only if the voucher has not been ticketed.
    • A voucher that has not been used and has not been ticketed may be returned for a handling fee of $50.
    • A bonus voucher for the dates of the deal that was issued before publication of the deal may be exchanged for a deal voucher for a handling fee of $50.
    • The vouchers may be changed or canceled through the EL AL website. Changing or canceling vouchers through the Telephone Service Center entails an additional payment of $10 or 20 points. Silver, Gold, Platinum and Top Platinum members are exempt from the additional payment.
  6. The ticket fares listed above are for roundtrip (RT) tickets in the relevant Class. It is not possible to purchase one-way (OW) tickets and the tickets cannot be upgraded to a higher priced ticket.
  7. The deal is intended for Matmid Frequent Flyer Club members only and only for flights originating in Israel.
  8. Contacting the EL AL Direct Sales Center entails a handling fee of NIS 20.