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Additional Conditions – Matmid Frequent Flyer Club
Deal Terms:
- Vouchers can be issued on the Club website
- Before issuing the voucher on the website, carefully read all the deal terms. Canceling a voucher that is issued and does not meet the terms of the deal will entail a handling fee of $50.
- These deal tickets cannot be upgraded.
- No points will be earned on these tickets.
- Subject to all laws:
- A valid deal voucher may be canceled (for a handling fee of $50) and the points refunded only if the voucher has not been ticketed.
- A voucher that has not been used and has not been ticketed may be returned for a handling fee of $50.
- A bonus voucher for the dates of the deal that was issued before publication of the deal may be exchanged for a deal voucher for a handling fee of $50.
- The vouchers may be changed or canceled through the EL AL website. Changing or canceling vouchers through the Telephone Service Center entails an additional payment of $10 or 20 points. Silver, Gold, Platinum and Top Platinum members are exempt from the additional payment.
- The ticket fares listed above are for roundtrip (RT) tickets in the relevant Class. It is not possible to purchase one-way (OW) tickets and the tickets cannot be upgraded to a higher priced ticket.
- The deal is intended for Matmid Frequent Flyer Club members only and only for flights originating in Israel.
- Contacting the EL AL Direct Sales Center entails a handling fee of NIS 20.
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