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Bonus Tickets

Bonus Ticket Conditions:


  • Reserving seats on the flight using entitlement to a bonus ticket is subject to special classes for bonus tickets.
  • Ticketing date for bonus tickets in Economy Class E, Business Class X and First Class P:Over 35 days before the flight date – 21 days from the date of the reservation.35 days before the flight date – 3 days from the reservation date.Up to 3 days before the flight date (not including the day of the flight) – until 8pm on the day after the ticket was reservedTicketing the bonus or changing the date of departure within 3 business days and up to 24 hours (full business day) before the flight, will entail a charge as specified in the table (in Israel shekels including VAT) at the time of ticketing.
  • The bonus ticket is valid for one year from the date of issue, for departures and returns.
  • The bonus ticket is valid only for EL AL flight sand the ticket cannot be transferred to other airlines.
  • The bonus ticket does not allow flights to be combined with other airlines (except in special agreements).
  • The bonus tickets cannot be upgraded – neither an assured upgrade in advance or a reduced price ticket at the last minute (48 hours before the flight and at the airport).
  • A bonus ticket allows one stop (on the outgoing or the return trip) for a roundtrip ticket, at no charge.
  • Destinations may be combined on a bonus ticket issued for EL AL flights. The fare will be determined according to the one way priced for each destination in the Table of Zones.
  • Bonus ticket flights, even when some of the points were purchased with money, do not earn points.
  • Bonus tickets in First Class do not entitle passengers to free transport to the airport.
  • Canceling a bonus ticket – not including deals. The conditions for canceling bonus tickets that are part of a deal are according to the deal regulations.
  • The name of the passenger on the bonus ticket cannot be changed.
  • There are no discounts on bonus tickets (children’s discounts / students / pensioners)
  • Payment for bonus tickets: points + taxes and cash supplement for the number of points purchased.

Tickets and Upgrades Issued as of January 1, 2014:


Bonus Tickets and Upgrades - Changes and Cancelations via Travel Agents, EL AL Offices and the Telephone Service Center

Matmid (TL),
Silver (SL)

Gold (GL) Tier

Platinum Tier (PL)

Top Platinum
Tier (TP)

**
Reserving a Bonus Ticket

$10

$10

$10

No Charge

Changing the Flight Date

Up to 24 hours
before the flight

$60

$60

$10

$10

24 hours  - 6 hours* before the flight

$60

$60

$60

$60

Changing the Flight Destination * / Changing the Class
Up to 3
business days
before the flight

Zones A/B/C-$50
Zones D/E/F/G-$75
(To view the Table of Zones)

Zones A/B/C-$50
Zones D/E/F/G-$75
(
To view the Table of Zones)

No Charge

No Charge

3 business
days before
the flight

Zones A/B/C-$100
Zones D/E/F/G-$125
(To view the Table of Zones)

Zones A/B/C-$100
Zones D/E/F/G-$125
(To view the Table of Zones)

No Charge

No Charge

24 hours
before the flight

Zones A/B/C-$100
Zones D/E/F/G-$125
(To view the Table of Zones)

Zones A/B/C-$100
Zones D/E/F/G-$125
(To view the Table of Zones)

$50

$50

Canceling a Bonus Ticket * / Canceling an Upgrade after Ticketing

Zones A/B/C-$60
ZonesD/E/F/G-$125
(To view the Table of Zones)

Zones A/B/C-$60
Zones D/E/F/G-$125
(To view the Table of Zones)

No Charge

No Charge

NO SHOW

Zones A/B/C-$100
Zones D/E/F/G-$150
(To view the Table of Zones)

Zones A/B/C-$100
Zones D/E/F/G-$150
(To view the Table of Zones)

Zones A/B/C-$100
Zones D/E/F/G-$150
(To view the Table of Zones)

Zones A/B/C-$100
Zones D/E/F/G-$150
(To view the Table of Zones)


* Destination cannot be changed on UP flights
* Canceling a bonus ticket – not including deals. The conditions for canceling bonus tickets that are part of a deal are according to the deal regulations.
* Awards for bonus tickets or upgrades cannot be issued within 6 hours of your flights departure.


Tickets and Upgrades Issued up to and including December 31, 2013