Bonus Tickets and Upgrades - Changes and Cancelations via Travel Agents, EL AL Offices and the Telephone Service Center
* Destination cannot be changed on UP flights
* Canceling a bonus ticket – not including deals. The conditions for canceling bonus tickets that are part of a deal are according to the deal regulations.
* Awards for bonus tickets or upgrades cannot be issued within 6 hours of your flights departure.
Tickets and Upgrades Issued up to and including December 31, 2013