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Assured Upgrade

Guaranteed
You can use the points you accumulated in the Matmid Frequent Flyer Club for upgrading to Business Class or First Class on EL AL flights and enjoy a prestigious and pampering service experience.

The upgrade is intended for Matmid Club members and is paid for in points or in a combination of money and points on EL AL flights.

To upgrade your flight in advance for points:

  1. First reserve and ticket a flight in a ticket class that allows upgrades.

    An upgrade to Business Class is available to passengers holding flight tickets in Economy Class Y, S and M classes.

    Gold and Platinum members receive assured advance upgrades in return for double the number of points when purchasing a flight ticket in a lower fare class: B to destinations in North America and Q to other destinations.

    Top Platinum members receive assured advance upgrades in return for double points when purchasing a flight ticket in an even lower fare class: K.

    An upgrade to First Class is available to passengers holding flight tickets for I and C class.

    Top Platinum members will receive assured advance upgrades in return for double points when purchasing a flight ticket in class Z or D.

    Reservations and ticketing can be completed on the EL AL website, the EL AL Telephone Service Center and through your travel agent.

  2. In the second stage the reservation should be changed after making sure that a seat is available in the upgrade class:

    For Business Class a new reservation should be made in R class.

    For First Class a new reservation should be made in A class.

    The change in reservation should be made through the Telephone Service Center or through your travel agent.

  3. When speaking to an EL AL representative or with your travel agent, please specify whether you would like to pay with points or with points + money.

  4. The points will automatically be deducted from your Matmid account and a ticket in the higher class will be sent to you, accordingly.

     The cost for an assured advance upgrade to R class in Business Class, one way:

    Destinations

    For all Matmid Members
    From Y, S and M Classes

    Upgrade for Double Points for
    Gold and Platinum Members
    from Q/B* Classes and forTop
    Platinum Members from K Class

    Price for Combined
    Money and Points

    Price in Points

    Price in Points

    Mediterranean Basin

    Athens

    $35 + 40 points

    100

    200

    Europe

    Bucharest, Sofia

    $40 + 70 points

    130

    260

    Amsterdam, Brussels, Barcelona,
    Geneva, Vienna, Venice,
    Warsaw, London, Moscow,
    Madrid, Milan, Munich,
    Marseilles, St. Petersburg,
    Frankfurt, Paris, Zurich, Rome

    $70 + 100 points

    200

    400

    South Africa

    Johannesburg

    500

    1,000

    North America

    New York, Toronto

    $250 + 300 points

    700

    1,400

    Los Angeles

    $250 + 350 points

    750

    1,500

    Far East

    Mumbai

    500

    1,000

    Beijing, Bangkok, Hong Kong

    $250 + 300 points

    700

    1,400

    *************

     The cost for an assured advance upgrade from Business Class to A class in First Class, one way:

    Destinations

    For all Matmid Members
    From I and C Classes

    Upgrade for Double Points for
    Top Platinum  Members
    from Q/B* Classes

    Price for Combined
    Money and Points

    Price in Points

    Price in Points

    Mediterranean Basin

    Athens

    $35 + 40 points

    100

    200

    Europe

    Bucharest, Sofia

    $40 + 70 points

    130

    260

    Amsterdam, Brussels, Barcelona,
    Geneva, Vienna, Venice,
    Warsaw, London, Moscow,
    Madrid, Milan, Munich,
    Marseilles, St. Petersburg,
    Frankfurt, Paris, Zurich, Rome

    $115 + 200 points

    350

    700

    South Africa

    Johannesburg

    $150 + 250 points

    500

    1000

    North America

    New York, Toronto

    $250 + 300 points

    700

    1400

    Los Angeles

    $250 + 350 points

    750

    1500

    Far East

    Mumbai

    $150 + 250 points

    500

    1000

    Beijing, Bangkok, Hong Kong

    $250 + 300 points

    700

    1400

Terms:

  • The passenger‘s name cannot be changed after ticketing.
  • Only passengers who reserve EL AL flights, with the EL AL code (not including code share flights) are entitled to upgrades.
  • Upgrading for points provides a seat in a higher class, but does not change the basic ticket conditions.
  • An upgrade for points can be ticketed from the moment the reservation is completed until the day of the flight, through travel agents and at all EL AL branches. It is not possible to upgrade for points at the airport.
  • A child's ticket cannot be upgraded unless it was purchased at adult ticket prices and the ticket conditions allow an upgrade.
  • Points cannot be earned on an upgrade purchased with points or with a combination of points and money. Points are earned according to the original class in which the ticket was purchased before the upgrade.
  • It is not possible to upgrade an upgraded ticket; it is not possible to be upgraded from Economy Class to First Class. If a reduced price upgrade at the last minute was approved, it is not possible to upgrade in advance in return for points. A reduced price upgrade at the last minute to Business Class cannot be upgraded in advance to First Class for points. It is not possible to receive two reduced price tickets in order to be upgraded from Economy Class to First Class.
  • For the policies regarding cancelations and changes of bonus tickets and upgrades to premium classes click here.