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שפה / Language Legal Guidance/AGB
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Legal Guidance/AGB

Terms:
General Conditions of Carriage
Allgemeine Geschäftsbedingungen AGB
Conditions of carriage to & from Canada only -
Part 1 - click here
Part 2 - click here


View Electronic Ticket Terms of Contract including changes and cancellations of bookings
View Electronic Ticket Terms of Contract in German




Information - Baggage and Service Fees:
Baggage Policy and services fees
Excess Baggage
Preferred Seats
Unaccompanied Children
Flying with Pets




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EU blacklist of airlines
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For information on USA regulations regarding nondiscrimination on the basis of disability in air travel
Customer Service Plan
EL AL Contingency Plan for Lengthy Tarmac Delays
 Aviation Services Law (Compensation and Assistance for Flight Cancellation or Change of Conditions), 5772 - 2012
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טיסות אל על – ELAL Airlines - Израильские авиалинии Эль Аль

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