Terms:

• General Conditions of Carriage
• Allgemeine Geschäftsbedingungen AGB

• View Electronic Ticket Terms of Contract including changes and cancellations of bookings
• View Electronic Ticket Terms of Contract in German
• Without derogating of the ticket conditions and/or any law, as of September 1, 2008, changes requested in the ticket which require reissue of the ticket, will be charged a handling fee of $50 per ticket.
  

Information:

• Safe Purchase on a Secure Site
• List of cities from which it is not possible to purchase flight tickets
• EU blacklist of airlines
• New EU security rules at airports
• EU liquids/gels requirements
• Guidelines for carrying liquids in hand luggage
• USA permitted and prohibited items
• For information on USA regulations regarding nondiscrimination on the basis of disability in air travel