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Legal Guidance/AGB
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AGB
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Legal Guidance/AGB
Terms:
General Conditions of Carriage
Allgemeine Geschäftsbedingungen AGB
Conditions of carriage to &
from Canada only
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Part 1 -
click here
Part 2 -
click here
View Electronic Ticket Terms of Contract including changes and cancellations of bookings
Information - Baggage and Service Fees:
Baggage Policy and services fees
Excess Baggage
Preferred Seats
Unaccompanied Children
Flying with Pets
Information:
Safe Purchase on a Secure Site
Flights availability on EL AL website
EU blacklist of airlines
New EU security rules at airports
EU liquids/gels requirements
Guidelines for carrying liquids in hand luggage
USA permitted and prohibited items
For information on USA regulations regarding nondiscrimination on the basis of disability in air travel
Aviation services Law (Compensation and assitance in case of flight cancellation or change of conditions - 2012
Customer Service Plan
EL AL Contingency Plan for Lengthy Tarmac Delays
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